Shipping policy

Last updated: July 27, 2026

Shipping Area

Every Mile currently ships only to:

The contiguous United States
Alaska
Hawaii

We do not currently ship internationally or to U.S. territories.

Order Fulfillment

Every Mile products are made and fulfilled through third-party production and fulfillment partners.

Because products may be created at different facilities, the shipping origin shown on your package may be different from the business location of Every Mile or AfterFire Creative Co.

Orders containing multiple items may be fulfilled by different vendors or facilities. As a result, items from the same order may arrive in separate packages and on different delivery dates.

You will not be charged additional shipping solely because an order is divided into multiple shipments.

Processing Time

Most products are made after an order is placed.

Order processing and production generally begin shortly after payment is confirmed. Processing times vary depending on the product, vendor, availability, order volume, and time of year.

Estimated processing and delivery information may be displayed on the product page, at checkout, or in your order confirmation. All processing and delivery dates are estimates and are not guaranteed.

Business days do not include weekends or federal holidays.

Shipping Rates

Shipping charges are calculated and displayed at checkout before your order is completed.

Shipping costs may vary based on:

The products ordered
Package size and weight
Fulfillment location
Delivery destination
Shipping method selected
Vendor or carrier rates

Applicable taxes will also be shown at checkout.

Delivery Estimates

Delivery time consists of both:

Production and fulfillment time
Carrier transit time after the package ships

Delivery estimates begin after fulfillment is complete and the package has been accepted by the shipping carrier.

Delays may occur because of:

High order volume
Holidays
Severe weather
Carrier disruptions
Vendor production delays
Supply shortages
Incorrect or incomplete addresses
Events outside our reasonable control

Every Mile is not responsible for carrier or vendor delays outside our control, but we will assist when reasonably possible.

Tracking Information

When tracking information becomes available, it will be sent to the email address or phone number provided with your order.

If an order is divided into multiple shipments, you may receive separate shipping confirmations and tracking numbers.

Tracking information may take up to 48 hours to update after a shipping label has been created. A label being created does not always mean the carrier has already received the package, because apparently even packages must endure an administrative waiting period.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your:

Name
Street address
Apartment or unit number
City
State
ZIP code

Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order is submitted.

If an order is returned, delayed, lost, or requires reshipment because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

Packages Returned to Sender

Packages may be returned to the fulfillment provider because of:

An incorrect or incomplete address
An unclaimed package
A delivery refusal
Carrier delivery restrictions

If a package is returned to sender, contact us at everymileco@gmail.com.

Additional shipping charges may be required to resend an order when the return was caused by an address error, refusal, or failure to collect the package.

Do not send returns to the address printed on the original package unless we specifically instruct you to do so. Approved return addresses are provided after a return request has been reviewed.

Delayed or Missing Packages

Please review your tracking information and check with household members, neighbors, apartment offices, or other secure delivery areas before reporting a package missing.

If tracking shows that your package is delayed or has stopped updating for an unusual period, contact us at everymileco@gmail.com with your order number.

We may ask you to contact the shipping carrier or confirm delivery details while we review the issue with the fulfillment vendor.

Please contact us promptly regarding suspected lost packages. Claims may be subject to carrier or fulfillment-provider reporting deadlines.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it:

Check around the delivery location and any secure package areas.
Ask household members, neighbors, or building staff.
Allow up to two additional business days, because carriers occasionally mark packages delivered before completing delivery.
Contact the carrier using the tracking number.
Contact us at everymileco@gmail.com if the package remains missing.

Every Mile is not responsible for packages stolen after confirmed delivery. We will, however, assist with reviewing available tracking and vendor information.

Damaged, Defective, or Incorrect Items

Shipping damage, defects, misprints, or incorrect items must be reported within 30 days of delivery.

Contact everymileco@gmail.com and include:

Your order number
A description of the issue
Clear photos of the product
Photos of the shipping packaging and label when applicable

Please keep the item and packaging until the claim has been reviewed. Do not return the item unless you receive instructions to do so.

Approved claims may qualify for a replacement or refund at no additional cost.

Order Changes and Cancellations

Because many products are made to order and may enter production quickly, order changes and cancellations are not guaranteed after an order has been submitted.

Contact us immediately at everymileco@gmail.com if you need assistance. If production has already begun, we may be unable to cancel or modify the order.